/* ============================================
   home_block_11 — RETIROS + ATENCIÓN AL CLIENTE
   Vertical 2-stacked sub-sections (each with internal layout)
   Sub 1: Retiros — verify-card + steps-flow split
   Sub 2: Soporte — image aside + 3 channel cards (1 featured)
   ============================================ */

.home_block_11 {
  background: var(--bg-dark);
  position: relative;
}

.home_block_11_inner {
  display: flex;
  flex-direction: column;
  gap: 5rem;
}

.home_block_11_head {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: 1.5rem;
}

.home_block_11_title > .text-accent {
  color: var(--accent);
}

.home_block_11_lead {
  color: var(--text-muted);
}

/* ===== Sub-section base ===== */
.home_block_11_sub {
  background: var(--bg-surface);
  border: 1px solid var(--bg-line);
  border-radius: var(--radius-lg);
  padding: 3rem 2.8rem;
  display: flex;
  flex-direction: column;
  gap: 2.4rem;
  position: relative;
  overflow: hidden;
}

.home_block_11_sub::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: linear-gradient(
    90deg,
    transparent 0%,
    var(--accent) 50%,
    transparent 100%
  );
}

.home_block_11_sub_head {
  display: flex;
  flex-direction: column;
  gap: 0.9rem;
}

.home_block_11_sub_label {
  align-self: flex-start;
  padding: 0.5rem 1.3rem;
  border-radius: var(--radius-full);
  font-size: 0.92rem;
  font-weight: 700;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--accent);
  background: var(--accent-soft);
  border: 1px solid var(--accent-border);
}

.home_block_11_sub_title {
  margin-top: 0.4rem;
}

.home_block_11_sub_text {
  color: var(--text-muted);
}

.home_block_11_sub_note {
  padding: 1.5rem 1.7rem;
  background: rgba(0, 0, 0, 0.32);
  border-radius: var(--radius-sm);
  color: var(--text-dim);
  font-style: italic;
  border-left: 2px solid var(--bg-line);
  margin-top: auto;
}

.home_block_11_cta {
  align-self: stretch;
  padding: 1.4rem 2.4rem;
  font-size: 1.15rem;
}

/* ===== Sub 1 — Retiros internal split ===== */
.home_block_11_retiros_grid {
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: 2.5rem;
  align-items: stretch;
}

.home_block_11_verify_card {
  background: var(--bg-elevated);
  border: 1px solid var(--accent-border);
  border-radius: var(--radius);
  padding: 2.4rem 2.2rem;
  display: flex;
  flex-direction: column;
  gap: 1rem;
  position: relative;
  overflow: hidden;
}

.home_block_11_verify_card::after {
  content: "";
  position: absolute;
  bottom: -3rem;
  right: -3rem;
  width: 14rem;
  height: 14rem;
  background: radial-gradient(circle, var(--accent-glow) 0%, transparent 65%);
  pointer-events: none;
}

.home_block_11_verify_icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 4.4rem;
  height: 4.4rem;
  border-radius: var(--radius-sm);
  background: var(--accent);
  color: var(--bg-dark);
  font-size: 2.4rem;
  font-weight: 900;
  align-self: flex-start;
  box-shadow: 0 0 20px var(--accent-glow-bright);
  position: relative;
  z-index: 1;
}

.home_block_11_verify_title {
  position: relative;
  z-index: 1;
}

.home_block_11_verify_desc {
  color: var(--text-muted);
  position: relative;
  z-index: 1;
}

.home_block_11_steps_wrap {
  background: var(--bg-elevated);
  border: 1px solid var(--bg-line);
  border-radius: var(--radius);
  padding: 2.4rem 2.2rem;
  display: flex;
  flex-direction: column;
  gap: 1.4rem;
}

.home_block_11_steps {
  counter-reset: step;
  display: flex;
  flex-direction: column;
  gap: 1.2rem;
  margin-top: 0.5rem;
}

.home_block_11_steps > li {
  position: relative;
  padding-left: 4.5rem;
  color: var(--text);
  font-size: 1.15rem;
  line-height: 1.55;
  counter-increment: step;
}

.home_block_11_steps > li::before {
  content: counter(step);
  position: absolute;
  left: 0;
  top: -0.1rem;
  width: 3rem;
  height: 3rem;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: var(--radius-full);
  font-weight: 700;
  font-size: 1.05rem;
  background: var(--accent-soft);
  color: var(--accent);
  border: 1px solid var(--accent-border);
}

/* ===== Sub 2 — Soporte: image aside + 3 channels ===== */
.home_block_11_sub--soporte::before {
  background: linear-gradient(
    90deg,
    transparent 0%,
    var(--accent-2) 50%,
    transparent 100%
  );
}

.home_block_11_sub--soporte
  > .home_block_11_sub_head
  > .home_block_11_sub_label {
  color: var(--accent-2);
  background: var(--accent-2-soft);
  border-color: rgba(250, 204, 21, 0.35);
}

.home_block_11_soporte_grid {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr 1fr;
  gap: 2rem;
  align-items: stretch;
}

.home_block_11_soporte_image {
  position: relative;
  border-radius: var(--radius);
  overflow: hidden;
  border: 1px solid rgba(250, 204, 21, 0.35);
  box-shadow:
    0 16px 40px rgba(0, 0, 0, 0.45),
    0 0 28px rgba(250, 204, 21, 0.2);
}

.home_block_11_soporte_image > img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.home_block_11_soporte_image::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(
    180deg,
    transparent 50%,
    rgba(10, 20, 16, 0.6) 100%
  );
  pointer-events: none;
}

.home_block_11_channel {
  background: var(--bg-elevated);
  border: 1px solid var(--bg-line);
  border-radius: var(--radius);
  padding: 2.2rem 2rem;
  display: flex;
  flex-direction: column;
  gap: 1rem;
  transition:
    transform 0.3s ease,
    border-color 0.3s ease,
    box-shadow 0.3s ease;
}

.home_block_11_channel:hover {
  transform: translateY(-4px);
  border-color: var(--accent-border);
  box-shadow:
    0 10px 24px rgba(0, 0, 0, 0.35),
    0 0 18px var(--accent-glow);
}

.home_block_11_channel_icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 4rem;
  height: 4rem;
  border-radius: var(--radius-sm);
  background: var(--accent-soft);
  border: 1px solid var(--accent-border);
  color: var(--accent);
  font-size: 1.7rem;
  font-weight: 700;
  align-self: flex-start;
}

.home_block_11_channel_title {
  margin-top: 0.3rem;
}

.home_block_11_channel_desc {
  color: var(--text-muted);
}

/* Featured channel — Chat en vivo (cyan accent prominent) */
.home_block_11_channel--featured {
  background: linear-gradient(
    135deg,
    var(--bg-elevated) 0%,
    var(--bg-surface) 100%
  );
  border-color: var(--accent);
  box-shadow:
    0 12px 30px rgba(0, 0, 0, 0.4),
    0 0 32px var(--accent-glow);
}

.home_block_11_channel--featured > .home_block_11_channel_icon {
  background: var(--accent);
  color: var(--bg-dark);
  border-color: var(--accent-bright);
  box-shadow: 0 0 18px var(--accent-glow-bright);
}

.home_block_11_channel--featured > .home_block_11_channel_title {
  color: var(--accent-bright);
}

/* ============================================
   Mobile — ≤1024px
   ============================================ */
@media (max-width: 1024px) {
  .home_block_11_inner {
    gap: 6rem;
  }

  .home_block_11_head {
    text-align: left;
    align-items: flex-start;
  }

  .home_block_11_sub {
    padding: 4rem 3rem;
    gap: 3rem;
    border-radius: var(--radius);
  }

  .home_block_11_sub_label {
    font-size: 1.8rem;
    padding: 0.8rem 2rem;
  }

  .home_block_11_sub_text {
    font-size: 2.4rem;
    line-height: 1.55;
  }

  .home_block_11_sub_note {
    padding: 2.4rem 2.6rem;
    font-size: 2.2rem;
    line-height: 1.55;
  }

  /* Retiros mobile stack */
  .home_block_11_retiros_grid {
    grid-template-columns: 1fr;
    gap: 3rem;
  }

  .home_block_11_verify_card,
  .home_block_11_steps_wrap {
    padding: 3.2rem 2.6rem;
    gap: 1.8rem;
  }

  .home_block_11_verify_icon {
    width: 7rem;
    height: 7rem;
    font-size: 4rem;
  }

  .home_block_11_steps {
    gap: 2.4rem;
  }

  .home_block_11_steps > li {
    padding-left: 6.5rem;
    font-size: 2.4rem;
    line-height: 1.5;
  }

  .home_block_11_steps > li::before {
    width: 4.8rem;
    height: 4.8rem;
    font-size: 2.2rem;
    top: -0.4rem;
  }

  /* Soporte mobile stack */
  .home_block_11_soporte_grid {
    grid-template-columns: 1fr;
    gap: 3rem;
  }

  .home_block_11_soporte_image {
    aspect-ratio: 16 / 9;
    border-radius: var(--radius);
  }

  .home_block_11_channel {
    padding: 3.2rem 2.8rem;
    gap: 1.6rem;
    border-radius: var(--radius);
  }

  .home_block_11_channel_icon {
    width: 6rem;
    height: 6rem;
    font-size: 3rem;
  }

  .home_block_11_channel_desc {
    font-size: 2.2rem;
    line-height: 1.5;
  }

  .home_block_11_cta {
    font-size: 3.8rem;
    padding: 2.2rem 3rem;
  }
}